RHRice Hill Technologies

Find the hours your team loses to manual work, and get them back.

Technology advising, process automation and practical AI for Vermont businesses with 20 to 200 employees.

Book a free consultationSee pricing
Mike Mott, founder of Rice Hill Technologies
Mike Mott, founder15 years leading technology in Vermont

What automation looks like

Four common workflows, before and after. Your free consultation maps one of yours.

1 of 4

Paying vendor invoices

Today

5 steps by hand
  1. Open each emailed invoice and save the PDFBy hand
  2. Re-type each invoice into QuickBooksBy hand
  3. Email the manager for approval and waitBy hand
  4. Chase approvals before the due dateBy hand
  5. File the PDF in the right shared folderBy hand

Automated

1 step by hand
  1. Invoice details read from the PDF by AIAutomatic
  2. Bill drafted in QuickBooksAutomatic
  3. Manager approves in one clickBy hand
  4. Reminders sent before the due dateAutomatic
  5. PDF filed in the right folderAutomatic

Onboarding a new employee

Today

8 steps by hand
  1. HR emails IT the new hire’s detailsBy hand
  2. IT creates the email and Microsoft 365 accountBy hand
  3. Someone adds them to Teams, drives and email listsBy hand
  4. Software licenses requested one at a timeBy hand
  5. Laptop ordered and set up by handBy hand
  6. Tax forms and handbook emailed back and forthBy hand
  7. Manager reminded about first-week trainingBy hand
  8. When they leave, some accounts stay activeBy hand

Automated

1 step by hand
  1. HR enters the new hire onceBy hand
  2. Email and accounts created automaticallyAutomatic
  3. Teams, drives and folders set by roleAutomatic
  4. Licenses assigned by roleAutomatic
  5. Laptop arrives set up and ready to useAutomatic
  6. Paperwork sent for e-signature and filedAutomatic
  7. Manager gets a first-week checklistAutomatic
  8. All access removed on their last dayAutomatic

From quote to paid invoice

Today

7 steps by hand
  1. Write the estimate in Word and email itBy hand
  2. Call until the customer says yesBy hand
  3. Re-enter the job into the scheduleBy hand
  4. Text the crew the job details and addressBy hand
  5. Collect paper notes and photos after the jobBy hand
  6. Type up the invoice in QuickBooksBy hand
  7. Chase late payments by emailBy hand

Automated

2 steps by hand
  1. Estimate built from your price listBy hand
  2. Follow-ups sent until it’s signed onlineAutomatic
  3. Signed job added to the scheduleAutomatic
  4. Crew gets details and directions on their phonesAutomatic
  5. Crew marks it done with photosBy hand
  6. Invoice created from the finished jobAutomatic
  7. Payment reminders with a pay-online linkAutomatic

Bringing on a new client

Today

7 steps by hand
  1. Answer the inquiry and email a questionnaireBy hand
  2. Re-type the answers into the client databaseBy hand
  3. Search old files for conflicts of interestBy hand
  4. Draft the engagement letter from an old oneBy hand
  5. Email it for signature and chase it backBy hand
  6. Request documents across many email threadsBy hand
  7. Set up the client folder and book a kickoffBy hand

Automated

1 step by hand
  1. Online intake form feeds the client databaseAutomatic
  2. Conflict check runs against past clientsAutomatic
  3. Engagement letter drafted from the answersAutomatic
  4. Partner reviews and approves the letterBy hand
  5. Sent for e-signature with remindersAutomatic
  6. Secure upload link with a document checklistAutomatic
  7. Client folder created and kickoff booked onlineAutomatic

Services and pricing

Start with a free consultation.

ServicePrice
Free consultationOne workflow mapped remotely, with 2–3 automation ideasFree
Technology & Automation AssessmentWorkflow maps, a technology inventory and a roadmap ranked by ROI$1,500–$2,500credited toward your first project
Business process automationForms, approvals, documents, email and reporting that run on their own$4,000–$10,000per project
AI-enhanced workflowsAI usage policy, staff training and custom use cases$5,000–$12,000per project
Technology implementationCloud migrations, Microsoft 365 or Google Workspace, and software rolloutsFrom $4,000per project
Technology advising and ongoing supportFractional CIO support: technology roadmap, vendor management, security reviews and new automationsFrom $1,000 / mo5, 10 or 20 hours: $1,000, $1,900 or $3,600

Software is billed to you directly by the vendor, with no markup. Projects are 50% to start and the rest at launch. Other work is $200 an hour.

How we compare

QuestionRice Hill TechnologiesTypical managed IT providerLarge consultancy
Main focusStrategy, automation and AIHelp desk and keeping systems runningLarge transformation programs
Who does the workThe person you meetA support teamOften a junior delivery team
Sells hardware or softwareNeverOftenSometimes, through partnerships
PricingPublished, fixed feesPer-user monthly contractsCustom proposals

Already have an MSP? Keep them. We work alongside them on the strategy and automation work they don't cover.

About Mike

I've spent 15 years in technology: 8 as an infrastructure engineer in higher education, then leading technology for Vermont local government and K-12 schools.

  • Led large-scale cloud migrations
  • Ran business modernization efforts across public organizations
  • Built and led AI programs

I take on a small number of clients at a time, so each one gets my direct attention. Security comes first on every project, and you'll never get a surprise bill.

Questions

Who owns the automations and accounts you set up?

You do. Every tool runs in your accounts, under your name, with written documentation. If we stop working together, everything keeps running.

Is our data safe if we use AI?

We use business-tier AI accounts that don't train on your data, give each tool only the access it needs, and keep a person reviewing every AI step that matters.

Do you replace our IT provider?

No. We don't do day-to-day help desk support. We work alongside your MSP, and can manage that relationship for you.

Do you work on-site?

Most work is remote. For assessments and launches, we come on-site anywhere in Vermont.

What do you need from us for the free consultation?

About 10 minutes for the intake form and one hour on a video call with the person who does the work today. There's no obligation afterward.

Book a free consultation

Tell us about one task your team repeats every week. Within two weeks, you'll have a map of how it works today and 2–3 ways to automate it.

We take on 2–3 consultations a month.